[et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” background_color=”#B7BF96″ custom_padding=”||0px||false|false” global_colors_info=”{}”][et_pb_row custom_padding_last_edited=”on|desktop” _builder_version=”4.17.4″ _module_preset=”default” custom_padding=”70px||||false|false” custom_padding_tablet=”0px||||false|false” custom_padding_phone=”0px||||false|false” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.17.4″ _dynamic_attributes=”content” _module_preset=”default” header_font_size=”40px” text_orientation=”center” global_colors_info=”{}”]@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF90aXRsZSIsInNldHRpbmdzIjp7ImJlZm9yZSI6IjxoMT4iLCJhZnRlciI6IjwvaDE+In19@[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_row _builder_version=”4.18.0″ _module_preset=”default” max_width=”800px” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.17.4″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}” sticky_enabled=”0″ header_2_font_size=”26px” quote_line_height=”1.3em” quote_font_size=”16px” quote_text_color=”#011B10″ quote_font=”||||||||” quote_border_color=”#DCDFCC” quote_border_weight=”5px” hover_enabled=”0″]<\/p>\n
L’Usuari disposar\u00e0 d’un termini m\u00e0xim de deu dies naturals des del lliurament del producte per desistir, totalment o parcialment, de la compra del producte, de conformitat amb la legislaci\u00f3 vigent. Un cop finalitzat aquest termini, El Mol\u00ed de l’Oli no acceptar\u00e0 devolucions per desistiment de compres de productes.<\/p>\n
En cas de desistiment, l’usuari haur\u00e0 de posar-se en contacte amb El Mol\u00ed de l\u2019Oli mitjan\u00e7ant l’enviament d’un correu electr\u00f2nic a info@molideloli.com<\/p>\n
En tot cas, en el sup\u00f2sit de desistir de la compra, s’han de complir els requisits seg\u00fcents:<\/p>\n
<\/p>\n
Les devolucions de les comandes s’hauran de remetre a la direcci\u00f3:<\/p>\n
\nMir\u00f3 Cubells SL<\/p>\n
C\/ Sant Miquel, n\u00fam. 48<\/p>\n
Cabac\u00e9s 43373<\/p>\n
(Tarragona)<\/p>\n<\/blockquote>\n
L’usuari assumir\u00e0 les despeses d’enviament per devoluci\u00f3 en cas d’exercici del dret de desistiment.<\/p>\n
<\/p>\n
(ii) Devoluci\u00f3 de productes defectuosos<\/h3>\n
Sense perjudici de qualsevol altre dret que li pogu\u00e9s correspondre, l’Usuari tindr\u00e0 dret al reemborsament del preu dels productes defectuosos o dels productes lliurats si no es corresponen amb la comanda realitzada per l’Usuari.<\/p>\n
En aquest sup\u00f2sit, la devoluci\u00f3 l’haur\u00e0 de fer l’usuari mitjan\u00e7ant el procediment establert a l’apartat (i) anterior, si b\u00e9 en aquest cas, no haur\u00e0 de fer front als costos de devoluci\u00f3 dels productes esmentats.<\/p>\n
Sempre que l’Usuari hagi seguit el procediment establert a l’apartat (i) anterior i s’hagin complert els requisits establerts en aquest apartat, El Mol\u00ed de l\u2019Oli reemborsar\u00e0 el preu abonat corresponent als productes tornats.<\/p>\n
<\/p>\n
(iii) Reemborsament del preu dels productes a l’Usuari<\/h3>\n
L’Usuari no tindr\u00e0 dret al reemborsament del preu dels productes tornats que no es trobin en les mateixes condicions en qu\u00e8 van ser lliurats, o no s’hagin complert els requisits establerts a les presents Condicions Generals.<\/p>\n
Les devolucions parcials d’una comanda donaran lloc al reemborsament del preu corresponent al producte o productes retornats efectivament.<\/p>\n
El Mol\u00ed de l\u2019Oli gestionar\u00e0 l’ordre de devoluci\u00f3 del preu mitjan\u00e7ant el mateix sistema de pagament utilitzat per l’Usuari per a l’adquisici\u00f3 dels productes, en un termini de trenta dies des de la recollida de la comanda tornada i una vegada El Mol\u00ed de l’Oli hagi comprovat que els productes objecte de devoluci\u00f3 compleixen els requisits establerts als apartats (i) i (ii) anteriors.<\/p>\n
<\/p>\n
CANCEL\u00b7LACI\u00d3 DE COMANDES<\/h2>\n
1) Si encara no has fet el pagament de la teva comanda, pots anul\u00b7lar-ho escrivint a info@molideloli.com<\/p>\n
2) Si ja vas fer el pagament, si us plau contacta amb nosaltres. La devoluci\u00f3 es far\u00e0 pel mateix mitj\u00e0 pel qual vas pagar i si va ser transfer\u00e8ncia, et demanarem un n\u00famero de compte IBAN que ens ho haur\u00e0 d’enviar al correu info@molideloli.com<\/p>\n
3) Si la comanda ja ha estat enviada, podr\u00e0s fer la devoluci\u00f3 despr\u00e9s del seu lliurament.<\/p>\n
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Devoluci\u00f3 de productes, Canvi o Cancel\u00b7laci\u00f3 de Comandes (i) Dret de desistiment L’Usuari disposar\u00e0 d’un termini m\u00e0xim de deu dies naturals des del lliurament del producte per desistir, totalment o parcialment, de la compra del producte, de conformitat amb la legislaci\u00f3 vigent. Un cop finalitzat aquest termini, El Mol\u00ed de l’Oli no acceptar\u00e0 devolucions per desistiment de compres de productes. En cas de desistiment, l’usuari haur\u00e0 de posar-se en contacte amb El Mol\u00ed de l\u2019Oli mitjan\u00e7ant l’enviament d’un correu electr\u00f2nic a info@molideloli.com En tot cas, en el sup\u00f2sit de desistir de la compra, s’han de complir els requisits seg\u00fcents: 1) El producte ha d’estar en el mateix estat en qu\u00e8 es va lliurar i ha de conservar l’embalatge i l’etiquetatge original. 2) S’ha d’incloure una c\u00f2pia del justificant de compra i de l’albar\u00e0 de lliurament dels productes dins del paquet. Les devolucions de les comandes s’hauran de remetre a la direcci\u00f3: Mir\u00f3 Cubells SL C\/ Sant Miquel, n\u00fam. 48 Cabac\u00e9s 43373 (Tarragona) L’usuari assumir\u00e0 les despeses d’enviament per devoluci\u00f3 en cas d’exercici del dret de desistiment. (ii) Devoluci\u00f3 de productes defectuosos Sense perjudici de qualsevol altre dret que li pogu\u00e9s correspondre, l’Usuari tindr\u00e0 dret al reemborsament del preu […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"\n
This is a sample page.<\/b><\/p>\n\n\n\n
Overview<\/h3>\n\n\n\n
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can\u2019t offer you a full refund or exchange.<\/p>\n\n\n\n
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.<\/p>\n\n\n\n
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.<\/p>\n\n\n\n
Additional non-returnable items:<\/p>\n\n\n\n
\n
- Gift cards<\/li>\n
- Downloadable software products<\/li>\n
- Some health and personal care items<\/li>\n<\/ul>\n\n\n\n
To complete your return, we require a receipt or proof of purchase.<\/p>\n\n\n\n
Please do not send your purchase back to the manufacturer.<\/p>\n\n\n\n
There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n
\n
- Book with obvious signs of use<\/li>\n
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.<\/li>\n
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n
- Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n
Refunds<\/h2>\n\n\n\n
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\nLate or missing refunds<\/b>\n\n\n\n
If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n
Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n
Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n
If you\u2019ve done all of this and you still have not received your refund yet, please contact us at {email address}.<\/p>\n\n\n\nSale items<\/b>\n\n\n\n
Only regular priced items may be refunded. Sale items cannot be refunded.<\/p>\n\n\n\n
Exchanges<\/h2>\n\n\n\n
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.<\/p>\n\n\n\n
Gifts<\/h2>\n\n\n\n
If the item was marked as a gift when purchased and shipped directly to you, you\u2019ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.<\/p>\n\n\n\n
If the item wasn\u2019t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.<\/p>\n\n\n\n
Shipping returns<\/h2>\n\n\n\n
To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n
Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n
Need help?<\/h2>\n\n\n\n
Contact us at {email} for questions related to refunds and returns.<\/p>\n","_et_gb_content_width":"","footnotes":""},"class_list":["post-51","page","type-page","status-publish","hentry"],"yoast_head":"\n
Enviaments i devolucions | Mol\u00ed de l'Oli<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.molideloli.com\/es\/enviaments-devolucions\/\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Enviaments i devolucions | Mol\u00ed de l'Oli\" \/>\n<meta property=\"og:description\" content=\"Devoluci\u00f3 de productes, Canvi o Cancel\u00b7laci\u00f3 de Comandes (i) Dret de desistiment L'Usuari disposar\u00e0 d'un termini m\u00e0xim de deu dies naturals des del lliurament del producte per desistir, totalment o parcialment, de la compra del producte, de conformitat amb la legislaci\u00f3 vigent. Un cop finalitzat aquest termini, El Mol\u00ed de l'Oli no acceptar\u00e0 devolucions per desistiment de compres de productes. En cas de desistiment, l'usuari haur\u00e0 de posar-se en contacte amb El Mol\u00ed de l\u2019Oli mitjan\u00e7ant l'enviament d'un correu electr\u00f2nic a info@molideloli.com En tot cas, en el sup\u00f2sit de desistir de la compra, s'han de complir els requisits seg\u00fcents: 1) El producte ha d'estar en el mateix estat en qu\u00e8 es va lliurar i ha de conservar l'embalatge i l'etiquetatge original. 2) S'ha d'incloure una c\u00f2pia del justificant de compra i de l'albar\u00e0 de lliurament dels productes dins del paquet. Les devolucions de les comandes s'hauran de remetre a la direcci\u00f3: Mir\u00f3 Cubells SL C\/ Sant Miquel, n\u00fam. 48 Cabac\u00e9s 43373 (Tarragona) L'usuari assumir\u00e0 les despeses d'enviament per devoluci\u00f3 en cas d'exercici del dret de desistiment. (ii) Devoluci\u00f3 de productes defectuosos Sense perjudici de qualsevol altre dret que li pogu\u00e9s correspondre, l'Usuari tindr\u00e0 dret al reemborsament del preu […]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.molideloli.com\/es\/enviaments-devolucions\/\" \/>\n<meta property=\"og:site_name\" content=\"Mol\u00ed de l'Oli\" \/>\n<meta property=\"article:modified_time\" content=\"2023-03-10T12:54:17+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Tiempo de lectura\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/enviaments-devolucions\\\/\",\"url\":\"https:\\\/\\\/www.molideloli.com\\\/enviaments-devolucions\\\/\",\"name\":\"Enviaments i devolucions | Mol\u00ed de l'Oli\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/#website\"},\"datePublished\":\"2022-05-27T11:56:23+00:00\",\"dateModified\":\"2023-03-10T12:54:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/enviaments-devolucions\\\/#breadcrumb\"},\"inLanguage\":\"es\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.molideloli.com\\\/enviaments-devolucions\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/enviaments-devolucions\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Portada\",\"item\":\"https:\\\/\\\/www.molideloli.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Enviaments i devolucions\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/#website\",\"url\":\"https:\\\/\\\/www.molideloli.com\\\/\",\"name\":\"Mol\u00ed de l'oli\",\"description\":\"Oli ecol\u00f2gic del Priorat\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/#organization\"},\"alternateName\":\"Oli ecol\u00f2gic del Priorat\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.molideloli.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"es\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/#organization\",\"name\":\"Mol\u00ed de l'oli | Mir\u00f3 Cubells\",\"url\":\"https:\\\/\\\/www.molideloli.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"es\",\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.molideloli.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/logo_molideloli.svg\",\"contentUrl\":\"https:\\\/\\\/www.molideloli.com\\\/wp-content\\\/uploads\\\/2022\\\/05\\\/logo_molideloli.svg\",\"width\":\"1024\",\"height\":\"1024\",\"caption\":\"Mol\u00ed de l'oli | Mir\u00f3 Cubells\"},\"image\":{\"@id\":\"https:\\\/\\\/www.molideloli.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Env\u00edos y devoluciones | Mol\u00ed de l'Oli","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.molideloli.com\/es\/enviaments-devolucions\/","og_locale":"es_ES","og_type":"article","og_title":"Enviaments i devolucions | Mol\u00ed de l'Oli","og_description":"Devoluci\u00f3 de productes, Canvi o Cancel\u00b7laci\u00f3 de Comandes (i) Dret de desistiment L'Usuari disposar\u00e0 d'un termini m\u00e0xim de deu dies naturals des del lliurament del producte per desistir, totalment o parcialment, de la compra del producte, de conformitat amb la legislaci\u00f3 vigent. 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